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Integrated Forums and ListServs

The Socious Tools are unique in the way we help to facilitate online communications between users in our Forums and ListServs because we integrate them together. Having the online forums allows users to search across all modules within the system, including the forums, to find the information they want quickly and easily. Having the ListServ interface allows users an easy way to communicate with their peers directly through their email. By having the two integrated together, we provide the ease of use and the ability to find past discussions quickly which allows users to communicate the way they want without missing a thing.

Users can also manage their ‘Subscriptions’ to ListServs on their own. Users can tailor how they receive their ListServ emails for each specific ListServ they are subscribed to. This puts more power in the hands of the user and decreases administration for the organization.

All communications that come in through the ListServ interface are checked for viruses with the industry's latest virus detection software. Your users can communicate with the confidence that their discussions are secure and safe.

Highlights of the Integrated Forums and ListServs:

  • The forum community is a complete discussion tool that provides both listserv functionality and on-line forum based communications in a single tool.
  • New forum categories and topics may be easily created from within the online administration tools.
  • Private Groups forums can only be accessed by members of the private group.
  • Users posting to the ListServ addresses are authenticated with the known email addresses having the ability to post. This eliminates the erroneous posts from ‘spammers’.
  • Attachments can be sent through the Forums/ListServ from either interface. If the attachment is over a reasonable size, the system automatically strips the attachment from the ListServ email and instead provides a link to the attachment online. This reduces the overload that is caused by a user sending a file that is inappropriate to email due to size, and maintains the system's speed in delivery.
  • User can ‘Subscribe’ to Forums within the system which allows the forums to have a ListServ interface for that user.
  • Users can add and delete themselves from Forums/ ListServs by clicking the ‘My Subscriptions’ icon found on virtually every page of the system.
  • All forums are moderated by users from the organization’s user base. These moderators can easily edit and delete to keep discussions on topic and keep unwanted content out.
 
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