Many clients have little, or no, IT support to administer a specialized site. This worry goes away with Socious! Since the Socious Tools is offered in a hosted environment, there are no infrastructure costs to worry about. Depending on the level of services you need Socious provides all of your primary IT services related to the site:

• Application Hosting
• Data Back-ups
• Application Maintenance/Support
• Application Upgrades
• Online Help Documentation
• Training Documentation

In addition, depending on the specialized needs of your organization, Socious can provide additional services to complete the application management cycle including:

• Custom script creation for integration with other systems.
• Custom Reporting

Help Desk Services

With an application that is used by a group of users, there will always be users that have questions and need application support. Socious can eliminate that burden for clients by offering complete Help Desk Services for your Socious Tools application. Whether a user forgets his or her password, has a question about functionality or just needs some help, the Socious Support Team will assist your members so they have an enjoyable experience with the application and our team.